Privacy Policy

AMS IT Solution ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, products, or when you contact us for consultations, demos, or support.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Contact and identity: name, email address, phone number, country, and address when you register, subscribe, or submit a lead or contact form.
• Account data: login credentials, profile details (e.g. designation, company name, social links) if you create an account.
• Communications: messages and correspondence when you request a consultation, demo, or support.
• Payment and orders: order details and payment-related information as needed to process purchases (e.g. via Stripe). We do not store full card numbers.

We may also automatically collect certain technical and usage data (e.g. IP address, browser type, device information, pages visited) to improve our services and security.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our website, software, and services.
• Process orders, subscriptions, and payments.
• Respond to your inquiries, send consultation or demo follow-ups, and provide support.
• Send marketing communications and special offers if you have subscribed or consented.
• Send transactional emails (e.g. order confirmations, password resets, verification).
• Comply with legal obligations and protect our rights and security.

3. Sharing and Disclosure

We do not sell your personal information. We may share your information only:

• With service providers (e.g. hosting, email, payment processors like Stripe) who assist us under strict confidentiality.
• When required by law or to protect our rights, safety, or property.
• In connection with a merger, sale, or transfer of assets, with notice as required by law.

4. Cookies and Similar Technologies

We use cookies and similar technologies for session management, preferences, analytics, and security. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

5. Data Retention and Security

We retain your information only as long as necessary for the purposes described in this policy or as required by law. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. You can update your account details in your profile, unsubscribe from marketing emails via the link in our emails, or contact us at info@amsitsolution.com to exercise your rights.

7. Third-Party Links

Our website may contain links to third-party sites (e.g. social networks, payment pages). We are not responsible for their privacy practices; please review their policies separately.

8. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children; if you believe we have, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will be revised, and we encourage you to review this page periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy or our data practices, contact us at info@amsitsolution.com or sales@amsitsolution.com.